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Product news
04.05.2018  |  9712x
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Allgaier ProcessApp- Service2go for your tumbler screening machine
Allgaier ProcessApp- Service2go for your tumbler screening machine

Allgaier ProcessApp

The path into the digital age

Allgaier Process Technology again proves its innovation capability with the Allgaier ProcessApp, which will celebrate its world premiere at Achema 2018. With this new development, customers now have a digital twin of their machine virtually in their pocket. The App, which is intuitive to use, is currently available for all newly delivered Allgaier tumbler screening machines. Each new machine is equipped with its own QR code. The machine can be uniquely identified immediately by scanning the code. A digital twin of the machine and an interactive drawing guides the user of the App easily to the appropriate spare parts. The user can select and send inquiry for these parts from Allgaier with one simple click. In addition, with a mobile device, the customer can view the documentation of the specific machine right at the production site. Even during scheduled maintenance or in the event of a malfunction, it only takes one click to contact the Allgaier Service Department.

The App, being introduced for the first time, will be gradually expanded to become the digital platform for the entire range of products of the Process Technology division. Viewed in perspective, it will not only offer benefits with regard to easier ordering and improved system availability for tumbler screening machines, it will also expand the digitization potential for all Allgaier Process Technology customers and machines.
The back end of the App is entirely hosted in Germany. The App is available in German, English and French. We are already planning to expand to additional products from the Allgaier portfolio and to add new functionalities such as the electronic measurement of screening curves and allowing customers to administer their own users.

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